The ability to manage your business processes online is the real power of the internet.

Obviously not all processes can be managed by a website, but the trick is to identify those processes that would benefit most from web site management.

Typically these are repetitive information flows which are generated at diverse locations and processed at a central point and then the opposite movement when information from the center is sent back out.

Small businesses usually do this information processing manualy, using a collection of PC based spreadsheet, email and word processor software.

The problem is you can spend your whole day maintaining an information system cobbled together on the fly.

This is where a database driven web site coupled with PC applications can make your life much easier and deliver direct measurable benefits.

The power of centralised information control was previously only available to corporates with fat budgets.

An example would be a business running several Bed & Breakfasts. Reservations are made by staff/public/agents. These are then processed centrally with each step in the process being reported back to clients/manager/owner.

Availability at each establishment can now be viewed at any time by public/agents/staff/owner.

The business owner can view all information at any time on a centralised database.

Standard reports of revenue generated, occupancy rates, Expenses incurred, commission paid...etc can be produced at the click of a mouse.